ORLIG CRM is
Asia’s first pay per use Enterprise CRM
& CX platform
10 years. That’s how long some clients have worked with us.
We’re making a difference with ORLIG CRM
Since 2003, we have made an impact with over 30,000 users, spread over 10 countries. We are a certified MSC Status company in Malaysia with regional affiliates.
CRM for enterprises & SMEs
We have implemented solutions for users ranging in number from 3 to over 8000, across the region. Size of your business doesn’t matter, it’s the results you’ll see that counts.
Our winning formula
Single platform advantage
We cut across the customer journey to make every interaction count.
We convert cutting-edge innovations into real life solutions that enhance your customer journey.
Pay only for what you use
A first-of-its-kind solution designed to benefit businesses small and large.
Tried & tested best practices
Embedded with best practice processes that have been proven to work.
Create awesome customer experiences
Just like you, we understand the local culture and how best to reach your customers.
Give your business the ORLIG edge!
Work smarter, better and faster.
ready to help
Our 360-degree approach to CRM is driven by the range of talents we have on board. Our team of PMP, ITIL and Six Sigma certified professionals understand business processes and how to overcome operational challenges. Having collected the Golden Bull and APICTA awards along our journey proves that we have made a difference for our customers.
We have a 100% project deployment success rate. Meet the team who has made this possible.
Chief Executive Officer
Yvonne has over 20 years of experience in Customer Relationship Management, strategic CRM planning, roadmap development, operational processes and system development across multiple industry sectors.
She is often invited as a speaker in the Contact Center industry, Human Resource industry, CRM industry, and many more for her experience in the innovative Gamification solutions. Yvonne is also the Deputy President for the Contact Centre Association of Malaysia.
Chief Technology Officer
Daniel held key roles in product development and design for over 23 years. His experience in software development spans across different industries, such as city councils, airport and logistics operators, various multinationals, financial institutions, and even NGOs.
Daniel is a certified Project Management Practitioner (PMP) and is trained in ITIL best practices. He is also a certified social media advisor and gamification advocate, and has been invited to speak at various conferences locally and abroad.