Digitally driven, world-class customer experience
With ORLIG, you can fulfill the needs of your most profitable customers and manage their expectations throughout the journey. What’s more, a solid understanding of banking industry regulations and industry-specific features, is conveniently built into the system.
With ORLIG CRM, now you can
Increase acquisitions, referrals & retention
Hyper-personalised promotional campaigns built on social insights can get you new customers and make existing ones feel special. Satisfied customers are also likely to share their positive experience with others.
Optimise & automate interactions
Customers may be interested in other services your business provides. Having the right data prepares you for future opportunities while fulfilling present needs. Automatic reminders and notifications also provide the opportunity to be proactive.
Regulations? We’ve got you covered!
It’s a highly regulated industry for good reasons. Our systems are designed to make life easy by managing complaints according to stated regulatory processes.
And there’s more
Creating an experience backed by digital expertise ensures that your customers stay loyal. It also allows you to bundle offers more accurately and reduce costs.
All the strategic information available conveniently and consistently at a glance, and all your team members on the same page, ensuring minimal chances of error.
Accurately predict trends so that you can serve customers proactively. It’s possible when you have clear and usefully-presented data on hand at all times.