Citizen-focused services with impact
Achieve more through superior operational efficiency and customer engagement. With advanced mobile and multiple integration capabilities as well as comprehensive security and data privacy features, public needs can be met quickly and proactively.
With ORLIG CRM, now you can
Listen, analyse and engage with the public in unprecedented ways, made possible with the ‘single view’ advantage and the integration of social tools.
Deliver services proactively
Automated tracing of issues across agencies ensures that problems affecting the people can be solved quickly and efficiently.
Adapt to rapid changes
Having an organised view and intuitive dashboard functions enables you to adapt, thrive and respond quickly to new mandates and regulations.
And there’s more
Creating an experience backed by digital expertise ensures that your customers stay loyal. It also allows you to bundle offers more accurately and reduce costs.
All the strategic information available conveniently and consistently at a glance, and all your team members on the same page, ensuring minimal chances of error.
Accurately predict trends so that you can serve customers proactively. It’s possible when you have clear and usefully-presented data on hand at all times.